A woman in Changsha jumped and died on her way to move in a huolala vehicle. Huolala responded

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Tencent technology news recently, a netizen revealed that at 9 p.m. on February 6, 2021, cheshasha, a 23-year-old in Changsha, Hunan Province, jumped out of the window from huolala’s co driver and died after rescue.
On the evening of the 21st, Huo Lala responded by saying that after learning of the incident from the police on February 8, Huo Lala immediately set up a special handling team. After the end of the holiday on February 18, the special group immediately started its work, contacted Ms. Che’s family for many times to express their willingness to actively deal with the aftermath, and received a response from her family on February 20. At present, huolala is negotiating with her family about the time for the aftermath.
In addition, Huo Lala also said that the investigation of the incident by Changsha police is still ongoing and no qualitative conclusion has yet been formed. Huo Lala will continue to fully cooperate with the police and will not evade the responsibility of the platform in the incident.
The following is the full text of the event description:
Explanation of Changsha user’s car jumping incident
On February 6, Ms. Che, a Changsha user, made an order for moving on the platform. She jumped on the way to move with the car that night. Zhou, the driver of the order service, immediately called 120 for medical treatment. Ms. Hou Che died of invalid treatment.
As a platform, huolala felt extremely sad and sorry about this unfortunate incident. On February 8, after learning about the incident from the police, huolala immediately set up a special processing team to cooperate with the police to provide all the order information needed. On February 9, huolala arrived in Changsha to get in touch with her family members and express her deep apology and responsible attitude. Under the arrangement of the police, Huo Lala held the first negotiation with her family members on the aftermath of the incident on February 11, but unfortunately they could not reach an agreement. As that day was new year’s Eve, the two sides agreed to continue the negotiation after the Spring Festival holiday with the proposal of the police and the consent of the family members.
After the end of the holiday on February 18, the special group immediately started its work, contacted Ms. Che’s family for many times to express their willingness to actively deal with the aftermath, and received a response from her family on February 20. At present, we are actively negotiating with our family members about the time for rehabilitation.
At present, Changsha police’s investigation into the incident is still ongoing, and no qualitative conclusion has yet been formed. Huo Lala will continue to fully cooperate with the police. Huo Lala will never escape the responsibility of the platform in the incident.
Finally, we once again extend our deep apologies and sympathy to the families of the parties, and continue to actively communicate with the families, listen to their demands and wishes, and follow up the aftermath with the greatest sincerity.
Huolala
February 21, 2021