Meituan mutual aid closed on January 31 and will be returned to members in full


Sina science and technology news on the afternoon of January 15, meituan mutual aid announced today that in order to focus on the development of its main business, it will be officially closed at 24:00 on January 31, 2021.
It is reported that meituan mutual aid will return all members’ shared expenses in full after the closure. At the same time, reasonable mutual fund compensation will be provided for the members who are unfortunately diagnosed with serious illness before January 31, and all expenses will be borne by the platform.
According to the announcement, during the period from January 15 to 18, 2021, members will successively receive the full refund of the apportioned expenses, and the specific amount can be found in the “meituan wallet”. If members have any questions about the amount, they can enter “my wallet” from meituan app and click “meituan mutual aid” page to query the allocation details and return details.
Before 24:00 on January 31, 2021, if a member is unfortunately diagnosed with a serious illness, within 180 days from the date of diagnosis, the member can submit a mutual aid application on the “meituan mutual aid” page. According to the “member rules” and “mutual aid terms”, meituan mutual aid will continue to bear reasonable compensation for the members who meet the application rules, so that members do not need to worry about the cost of medical treatment.
At present, meituan mutual aid has set up a special group to take charge of relevant matters, properly arrange and handle follow-up matters, and protect members’ rights and interests.
According to the data, meituan mutual aid will go online in June 2019; the first recipient case will be publicized in April 2020; and the first “unlimited disease” mutual aid plan will be upgraded in June 2020. Since its launch, meituan mutual aid has announced 18 phases of sharing, helping 382 sick members to receive mutual aid treatment. (Zhang Jun)
The following is the full text of the announcement: